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A hearty THANK YOU

To Trish at the Westin Melbourne. (That's Melbourne, Australia, not Florida.)

Trish was exactly as perky and awesome as you'd expect a gal at the Westin in Melbourne, Australia to be. I was trying to book five hotel rooms, for what turned out to be the same time as the Grand Prix (who knew?) and I went to book the 2nd one and all of a sudden the hotel showed sold out. So I got on the phone to Melbourne (as you do) and got the lovely Trish, who proceeded to find a way to confirm four more rooms for me, and patiently took all the information and sent me the confirmations.

This happened at the very end of my day, although it was 12N tomorrow in Melbourne.

So if you ever happen to be in Melbourne, please stay at the Westin and if you get a chance, give my love to Trish. (And maybe the whole city, if not the whole continent!) She really saved my sorry American ass.


( 3 comments — Leave a comment )
Mar. 8th, 2014 07:35 am (UTC)
Melbourne is a rather lovely city to visit, and I will definitely keep the Westin in mind (though so not at Grand Prix time).

I always give love to Melbourne when I go there - I've seen a few shows there and been to a convention there as well, plus I went to the Melbourne Cup (horse race) one year. The only thing not too fun about it is that it can literally be freezing in the morning and you can get sunburned in the afternoon (yes, this happened to me). But it is a lot more laid back and less "citified" than Sydney can be.
Mar. 8th, 2014 10:38 pm (UTC)
Last night I had to spend a considerable amount of time on the phone with Virgin Australia's industry support line (same trip) and a gentleman named Troy who said he was in Brisbane was also exceedingly helpful, especially considering the hysterical blind panic I was displaying over the situation.

Your countrymen and women (at least ones in travel-related industries) have done me nothing but solids this week.
Mar. 12th, 2014 07:04 am (UTC)
Oh I have never, ever had a bad experience with Virgin, except for one time, but I actually got a free flight out of that so I consider that to be better than it could have been (the plane was unable to fly, we missed a connection and it was generally not great but well, free flight).

Which, actually, was in Brisbane - maybe the Virgin people in Brisbane are very good :)

Really glad to hear that, though.
( 3 comments — Leave a comment )



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