Subject: Who's client
We received a message from someone named Randal (which is what I heard on the message but it was not 100% clear). He was calling about his reservation however did not indicate the agent he was working with.
This one is driving me almost as bonkers as the accounting person who habitually uses "must of" and "could of."
If I ever do get shit-canned from this hell-hole, I am going to get into some kind of work where I can do editing and basically be a professional beta and tell people their SPaG SUCKS!