Yes, I know it's snowing in Washington and that there will more snow. No, I do not know (at 448PM today) whether the flight for 1059AM tomorrow will be canceled.
NO, I cannot double book you on a back-up flight.
I have no fucking idea if you should keep your flight or try to change it. I do know pretty much everything on Sunday is sold out.
Leave me alone.
And really...why does this happen every year, as though it's some kind of shock that snow occurs in major cities on the East Coast? How are the airlines and airports not prepared?