Client booked ticket and hotel to Miami for ABA meeting. He used his own miles to upgrade. The firm decided that he shouldn't go to the meeting. I need to get the ticket refunded to the corporate ghost card, but I can't do that without the client paying out of pocket $150.00 to get the miles back.
Same trip---both clients presumable told their admins to cancel the reservations and somehow neither Steve nor I got them canceled. Which we didn't find out until yesterday, when we were well within the 7 day cancel period at the very expensive hotel.
I'm now praying to the travel gods that the hotel will basically eat a $1000.00 so that my agency doesn't have to.
Different client is booking hotel in Washington DC. Admin calls to tell me that client's wife is very concerned that I book the right room at the right price and has all sorts of information to send me.
Non-work related...I KNOW I bought a hard-boiled egg this morning for my morning snack. I actually saw the lady at the store putting the egg in a napkin and then in a bag with some fruit I was buying. 12N-snack-time. NO EGG.
Client made changes to refundable ticket, but I flaked on the re-issue. No one's fault there but my own. Delta then charged $50.00 for the re-issue at the airport, which if I'd done it here, theoretically should have been free. Unless I can find out and prove that I would have had to charge him the same $50.00. Naturally due to impending Snowpocalypse - The Sequel, it's impossible to get through to Delta.
Or any other airline for that matter.
This may be continued as my job continues to piss me off.